Reference

What You Agree to When You Use pk4

These terms set out how your pk4 account works — what we expect from you, what you can expect from us, and how your funds and activity are handled.

Account holder responsibilitybKash, Nagad, Rocket payments coveredEligibility by local law and regionChanges notified in advance
pk4 What You Agree to When You Use pk4
HOW WE HANDLE YOUR DATA

Account Security and Data Under These Terms

Data We Hold We store the information you provided at registration and the transaction records linked to your account. We do not sell or share this data with third parties outside of what local law or payment processing requires.
Cookie Use Our site uses functional and analytics cookies. You can manage cookie preferences through your browser settings. Disabling functional cookies may affect how your account session behaves across devices.
Account Security Your account is protected by password and optional OTP verification on login. If you suspect unauthorised access, use the account lock option in settings and contact support immediately with your registered mobile number.
Requesting Changes or Deletion To update personal details or request account closure, contact support by chat or email with your account reference. We will process confirmed requests within a reasonable timeframe under applicable data rules.
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open a chat from any page on pk4 to ask about a specific clause, a transaction query, or an account access issue. Our team responds during operating hours and will reference the relevant section for you.
Email Support Send a detailed query to our support address if your question involves account history or a formal terms dispute. Include your account reference and the date of the event you are asking about.
Account Help Centre The help section inside your account covers the most common terms questions — account limits, wallet linking, and what happens if a transaction is flagged for review.

Common Questions About These Terms

These terms apply to every person who opens a pk4 account. Access and eligibility depend on your local law and the regions we currently support — check that before registering.

We notify account holders before any material change takes effect, usually by email or an in-account message. The updated version will carry a revision date at the top of this page.

We may suspend or close your account if we find a serious breach. We will contact you through your registered details to explain the decision and any next steps available to you.

Yes. Deposits and withdrawals via bKash, Nagad, and Rocket are covered. Your wallet provider's own terms also apply, so check any transaction fees or limits on their side before sending funds.

Contact our support team by live chat or email with your account reference and a closure request. We will confirm any remaining balance and process the closure once wallet verification is complete.

This page is the current version. You can save or print it from your browser at any time. If you need a dated copy for a specific purpose, contact our support team and we can provide one by email.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.